"Hi Carol / team at Bowland stoves.
Just wanted to say a massive thank you for all your assistance with obtaining/sending a replacement morso tertiary box. My brother received the part in London, and will be bringing it back with him to Sydney over the next few weeks. My family and I will now have our wood heater working before late autumn.
The alternative was waiting 4-5 months for the part to be shipped directly from Denmark.
Kindest regards and many thanks, from a happy customer (unique customer given my location) in the Blue Mountains, west of Sydney, Australia.