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Free delivery on orders over £75 (UK Mainland Only)

ACR Neo 3C Electric Stove



Estimated delivery within 7 working Days
Flue Kit Option
    Where do we start with the extremely stylish ACR Neo 3C Electric Stove? As you will see from the image, the ACR Neo 3C Electric Stove really does have a look and feel of a traditional wood-burning/multifuel stove. Created specifically for open plan living spaces and conservatories this is one of the most realistic electric stoves on the market today. Have you seen the front and side glass windows? Well, this particular machine is one of only a few to feature flame effect technology that is visible from the front, back and middle - giving an extremely realistic look and feel.

    The stove itself is manufactured from lightweight steel which is extremely durable and enhanced by the protective matt-black powder coat finish. The stove has the option of 1 kW or 2 kW heat output and can also be used as a purely decorative flame effect machine, with no heat output - perfect for the summer evenings. There is also the opportunity to purchase a decorative flue pipe kit together with a black glass top and choice of two black glass hearths. The dimensions of the ACR Neo 3C Electric Stove come in at height 1067 mm, width 490 mm with a depth of 390 mm. The heat output is between 1 kW and 2 kW and the machine is relatively lightweight, yet still durable, at just 45 kg. The realistic nature of the modern day electric stove needs to be seen to be fully appreciated. The ACR Neo 3C Electric Stove holds and promotes all of these characteristics!

    If you want it to look more like a woodburner - you can add a flue kit for just £59.99. This includes a magnetic flue collar, flue pipe & bend and a wall plate.

    All ACR stoves are supplied with a 2 in 1 intelligent remote control. All the day to day functions such as turning the stove on and off and adjusting the flame effect settings. Slide open the lower section of the handset to reveal the programmable seven day timer facility with a three settings per day timer and fully adjustable thermostatic control.
    Fuel: Electric
    Output: 2kw
    Size: (H)1067 x (W)490 x (D)390mm
    Weight: 45kg
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    Delivery times for stoves and spare parts will vary depending on whether they are in stock, readily available from the manufacturer or, in some cases, have longer than normal lead times. Please note there are no weekend deliveries - Monday to Friday only.

    Stoves - The delivery guidance for stoves is as follows:-

    • 5 to 7 working days if readily available from the manufacturer
    • 7 working days to 6 weeks (extreme situation) if goods on backorder and not readily available
    • The delivery driver is obliged to wait with you for up to 15 mins while you unpack the goods and check them
    • Should the driver refuses to wait please mark the delivery note as "unchecked"
    • If a stove is damaged, refuse delivery and do not sign for it - the item will be returned to us

    Stove spare parts - The delivery guidance for all stove spare parts is as follows:-

    • 1 to 5 working days if in stock
    • 5 to 7 working days if readily available from the manufacturer
    • 7 working days to 6 weeks (extreme situation) if goods on backorder and not readily available
    • All spare parts are delivered by courier and need to be signed for
    • If your goods are damaged please contact our Customer Service Team within 24 hours (quoting your Order Reference and Delivery Note Number)

    Delivery charges - UK mainland only

    £10 for orders up to £200
    £35 for orders up to £499


    • All Orders must be paid for in full at the time of placing order
    • Our trained staff will process your order and confirm your order back by email

    Please ensure ALL of your contact details are correct and we have phone numbers that we can contact you on. You will automatically be notified of a delivery date, or if you prefer, you can change this date to one that suits you better.

    Exchanges and Returns

    If we have sent the wrong part to you we will ensure an exchange at no additional cost to you. However, where a customer has ordered the wrong part for their stove there will be additional charges such as:-

    • Return postage charge
    • Potential restocking charge from manufacturer (at discretion of manufacturer)

    Rest assured we will do our utmost to ensure any additional charges for exchanges/returns are kept to a minimum. If you are not sure which is the correct part for your stove, please feel free to call us on 01706 813393, or email at, before you complete your order.

    Dispatch terms and conditions

    Where possible all orders received will be despatched the following working day, on a next day service, with the exception of orders received on Thursday and Friday. These will be despatched on Monday.

    Next day deliveries

    • These will be delivered between the hours of 8am to 6pm, Monday to Friday only
    • If you are not available for delivery at the agreed time you may incur a redelivery charge
    • Stoves will be delivered on a 7.5 tonne delivery vehicle (about the size of a bin waggon). Please let us know as soon as possible if there will be any problems with access
    • These stoves are heavy. As there will only be one delivery driver who will help unload the stove, we suggest you have at least one other person available to assist where possible
    • The driver will be unable to move the stove across gravelled or unfinished drives, through narrow openings or up/down steps
    • Unfortunately, due to insurance and Health and Safety issues, the driver is NOT able to move the stove inside your house. However, the driver will be able to wheel it into your garage if possible

    While we do our utmost to ensure your goods are delivered on the agreed date at the agreed time, this is in the hands of third-party couriers over whom we have no direct control.